What separates Southern Scapes Pool & Landscape Design from many competitors?
Since we opened our doors in 1998, we have committed ourselves to delivering excellence to our clients, using only the finest quality products and a well-trained work force. Southern Scapes Pool & Landscape Design purposely limits the number of projects we do each year as a means to ensure the highest quality to our clients.
Having been in the industry for nearly 20 years and, we have, unfortunately, experienced deficits in products. Unlike many competitors, who have and been bought and sold over the years, Southern Scapes Pool & Landscape Design has been owned and operated by Tom May. Tom and his crew have personally installed hundreds of pools all over Northeastern North Carolina including Dare, Currituck, Camden, Pasquotank (Elizabeth City), Perquimans, Hyde, and Chowan Counties for both clients and other local pool companies.
While major problems are quite rare, sometimes they happen. The most important thing is how your contractor handles those issues.. Our clients have peace of mind that we are here for the long run and will do everything we can to help our clients should any issues arise related to their landscaping or fiberglass pool. But… DON’T take our word for it… listen to what our customers have to say:
“Tom May and Southern Scapes Pool & Landscape Design have been elevated to the very top of the very top of anyone’s list! Your willingness to completely re-do all the pipes and concrete around our pool this year AT NO COST due to damages NOT due to your own making was WAY above the call of duty (pool installed 2011, completed repairs 2017).
We are really appreciative of your ethics and business model offering the highest standard of guarantee for your customers. I really don’t know if there are enough words to express our feelings about the kindness you have shown to us.
The pool is perfect now that it is back up and running!
Not only do I want you to know this, but Nancy and I have been raving about your excellent service to anyone who cared to listen – and will continue to bring you as much applaud by word of mouth as we possibly can. Thank you, thank you, thank you!”
Emily Ausband and Nancy Brown, Owners of Identify Yourself
” I want to express our gratitude to Tom May, Jr. and his company, Southern Scapes, for the great job they did to repair a major crack in our pool step area. You stood behind a product you no longer sell. Tom and his team carefully analyzed the problem and determined a way to fix it in a timely and professional manner. We have shared this with our friends and neighbors and we greatly appreciate what you have done for us.”
Tim & Candy Engel, Nags Head, NC
(Pool installed 2009. Damage caused by area pool cleaner lowering water beyond skimmer, which is not recommended. Southern Scapes Pool & Landscape Design repaired the pool in late fall of 2015.)
“In 2010, I bought a pool from Southern Scapes Pool & Landscape Design in Currituck NC. They did a fabulous job installing the pool & have always been available when I had a question. Because I have the worst luck, my pool cracked slightly during the winter of 2015. I called Tom May, the owner of the Southern Scapes, and they quickly came out to evaluate the situation – despite it being 5 years after the installation! Tom assured me that my warranty would cover everything. The Southern Scapes Pool & Landscape crew came out, put in well points, and drained my pool for repair. They also did a fabulous job fixing the slight crack – and it is as good as new (and you can’t tell there was a repair)! Thank you Southern Scapes Pools for your amazing, speedy service. Southern Scapes is the best company EVER. You can rest assured that if you have any concerns, Southern Scapes Pools & Landscape Design will be there to lend a hand. Unfortunately, I haven’t heard the same about other companies. I’d highly recommend Southern Scapes to anyone interested in a swimming pool in Currituck or the Outer Banks. Thank you Southern Scapes!”
Donna Crimmins, Grandy NC
Starting in 2012, Southern Scapes Pool & Landscape & Design installs Latham Pools, the largest manufacturer of fiberglass pools in the United States. Primarily, we install their Viking & Blue Hawaiian lines. We have included their warranty information below.
